Terms of sale

1. The seller

Mira, run by Estefanía Lens, Avenida Mar Balear 34, 46117 Valencia, España. Contact: hello@miramockup.com.

2. What you buy

Mockups: a license to use a digital file (a ZIP with a layered PSD with smart objects and a license README). You buy the right to use it as the license says, not the file's ownership. They open in Adobe Photoshop CC 2020 or later.

Bundles: 10, 20 or 50 mockups with a commercial license. You pick them when you buy or later from your order page; unpicked slots stay as credits for 12 months. Credits can't be exchanged for money.

Custom mockups: a service. We build scenes around your product from your brief and deliver layered PSDs in the time shown for your pack.

Mira Club: a subscription (monthly or yearly) or a one-off Lifetime payment that gives access to each month's pack while it's active (Yearly and Lifetime also to every earlier pack).

3. Prices and invoices

Prices are in euros and include Spanish VAT (21%): the price you see is the price you pay, with no extra charges. The cart and the checkout show the VAT it includes before you pay. If you buy for a business, add your VAT number at checkout so it appears on the invoice. Every order comes with an invoice you can download.

Launch offer, until 30 November 2026 at 23:59 (Spanish time): 4×3 on single mockups. In every four single mockups in one order, the cheapest is free. It doesn't apply to bundles, custom mockups or the Club, and it can't be combined with discount codes.

4. Ordering and paying

You pay on Stripe's secure checkout with a card or the other methods it shows. We never see or keep your card details. The contract is made when the payment is confirmed; you then get the order page and a receipt by email.

5. Delivery

Files are ready on your order page as soon as the payment is confirmed. Download links expire after a while for safety; opening the order page again makes new ones. Keep the order page's address. If you lose it, write to us with your order number.

6. Right of withdrawal

If you buy as a consumer you normally have 14 calendar days to withdraw without giving a reason.

Digital files: they are delivered straight away. Before paying you ask us, with your express consent, to make them available at once, and you accept that you lose the right of withdrawal once the download is available (article 103.m TRLGDCU). That's why files can't be returned.

Custom mockups: you keep the 14 days. If you ask us to start within them and then withdraw, you pay the part of the work already done. Once the work is fully delivered at your request, the right ends (article 103.a).

To withdraw, use the Withdraw from your contract here page (https://miramockup.com/en/withdraw): fill in your name, order number and email and press Confirm withdrawal, and we email you a dated acknowledgement. You can also send us a clear statement to hello@miramockup.com, or this form: «To Estefanía Lens, Avenida Mar Balear 34, 46117 Valencia, España, hello@miramockup.com: I hereby give notice that I withdraw from my contract for the following service: […]. Ordered on […]. Order number […]. Name […]. Address […]. Date […].» We refund within 14 days, with the same payment method.

7. If a file is faulty

Every file must match its description and work as described. If one doesn't open, is missing layers or doesn't match the photos, tell us: we'll fix or replace it, and if we can't, refund you. This doesn't limit your legal rights to conforming digital content.

8. Mira Club

Monthly and Yearly renew automatically at the end of each period until you cancel. You can cancel at any time from your order page (Manage subscription), in a couple of clicks; it stops at the end of the period you've paid for, and you keep everything you downloaded. We'll tell you at least 30 days before any price change. Lifetime is a single payment that covers every pack released while Mira is in business.

9. Custom work

You confirm you hold the rights to the logos, designs and product photos you send us, and let us use them only to make your mockups. The scenes we make for you are licensed to you alone and we never sell them again. We'll only show them in our portfolio if you say yes.

10. Liability

For business customers, our liability is limited to the amount paid for the order concerned. Nothing here limits the rights consumers have by law.

11. Help and complaints

Write to hello@miramockup.com; we answer within two working days. Complaint forms (hojas de reclamaciones) are available on request. You can also go to the consumer office (OMIC) where you live.

12. Law and courts

Spanish law applies. Consumers can go to the courts where they live.